Choose the ritual that suits your pace, and we’ll prepare everything with care.
Book an appointmentCaldera · Terms of Use
We clearly explain how appointments, payments, and studio visits work. Please read carefully, and if you have any questions, get in touch before you book.
We’re an urban wellness studio. We offer relaxation sessions, body care, facial rituals, and guided breathing and mindfulness practices. We don’t provide diagnoses or replace medical advice. We help you make an informed choice based on your schedule and your body’s needs.
You can book online or by message, and we’ll send you a confirmation before your visit. Please arrive 10 minutes early so you have time for yourself, to change, and for a brief introductory chat. If you’re more than 15 minutes late, we’ll adapt the session to the time remaining so we can keep the schedule running smoothly.
You can cancel or reschedule your appointment free of charge at least 12 hours in advance. For late cancellations, we charge 50% of the session price; for no-shows, we charge the full amount. Thank you for letting us know in good time — that way, we can offer your spot to an active adult who works at a desk and needs a wellness session after a demanding period.
Prices listed on the Services and Rituals pages include VAT and are valid at the time of booking. You can pay at the studio by card or cash. Gift cards are valid for 12 months and cannot be exchanged for cash. Packages are issued to named individuals and can be used in the order agreed with us.
Before your first visit, we’ll ask about your general health, skin sensitivities, pregnancy, recent procedures, and anything else that can help us adapt the pressure, products, and positions. Please tell us if anything hurts or makes you uncomfortable during the session — we’ll stop, make adjustments, and continue only in a way that feels right for you.
Together, we keep the space peaceful: we speak quietly, keep our phones on silent, and respect everyone’s privacy. We don’t tolerate any inappropriate behavior toward our team. We reserve the right to stop a session if respectful boundaries are not maintained.
Last updated: September 2026. If you have questions about these terms, get in touch through our Contact page and we’ll be happy to help.
